Terms and conditions
1. Introduction
These Terms and Conditions (“Terms of Sale”) set out the agreement under which products are sold to you as a customer (“you”, “your”) on www.giftedbox.ae (the “Site”).
The Site is owned and operated by Gifted Box FZE, registered in the Ajman Free Zone, Building C, United Arab Emirates (“we”, “our”, or “us”).
By placing an order on our Site, you agree to be bound by these Terms with immediate effect. Please read them carefully before completing your purchase.
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2. Company Legal Status
1. Every product sold through our website is supplied directly by Gifted Box FZE.
2. Your order is confirmed only once you receive written notification (via email or) of acceptance from us. If your order cannot be processed, we will notify you and will not charge you for the item.
3. By placing an order, you authorize us or our payment processing partners to handle your credit/debit card information for the total amount of your purchase.
4. We accept payments via credit/debit card and cash on delivery (COD).
5. To process online payments, we may be required to create an account for you with our third-party payment providers. By placing an order, you authorize us to do so on your behalf.
6. Gifted Box FZE is a legally registered entity in the United Arab Emirates.
⸻
3. Accuracy of Information
1. All product information and descriptions are published in good faith. However, Gifted Box FZE does not guarantee that all details are fully accurate, complete, or up to date.
2. While we make regular updates, occasional errors or delays in product descriptions, pricing, or policies may occur. We are not liable for any inaccuracies that may result.
⸻
4. Account Responsibility
1. When you create an account on our Site, you are responsible for keeping your username and password secure.
2. You are liable for all activity that occurs under your account.
3. If you believe your login credentials have been compromised, please notify us immediately so we can take appropriate action.
⸻
5. Website and Policy Updates
1. We may modify, correct, or update our website content or policies at any time without prior notice.
2. We also reserve the right to suspend or discontinue any part of our website or services.
3. These Terms apply as they appear at the time of your use of the Site.
⸻
6. Product Pricing and Availability
1. Prices, product availability, and service offerings are subject to change without notice.
2. Gifted Box FZE reserves the right to modify or discontinue products or services without liability to any third party.
⸻
7. Privacy Policy
1. We respect your privacy. Any personal information you share with us — such as your name, address, email, and payment details — is handled securely and confidentially.
2. We collect personal data to process your order efficiently and to improve our customer experience.
3. Your data will never be shared or sold to third parties for marketing purposes.
4. Our website may use cookies and analytic tools to enhance performance and understand visitor behavior. You can disable cookies at any time in your browser settings.
5. We may contact you via email about product updates or promotions. You may unsubscribe at any time.
6. We use advanced data protection measures, including encryption, secure servers, and firewalls, to keep your information safe.
7. Updates to our Privacy Policy will be posted on this page and will take effect immediately upon publication.
⸻
8. Order Cancellations
1. You may cancel or modify your order any time before shipment by emailing hello@giftedbox.ae with your order number.
2. Once shipped, cancellations cannot be guaranteed.
3. Gifted Box FZE reserves the right to cancel orders for reasons including stock unavailability, pricing errors, or delivery issues. In such cases, you will be notified promptly.
⸻
9. Returns & Exchanges
Certain products are non-returnable for hygiene or safety reasons, including but not limited to:
• Food and beverages
• Personal care or hygiene items
• Customized or personalized products
• Items that have been used, damaged, or are not in their original packaging
Refunds will be processed as follows:
• For cash on delivery orders: refunds will be credited to your account wallet.
• For card payments: refunds will be issued to the same payment method or, at your choice, to your account wallet.
⸻
10. Contact Us
If you have any questions about these Terms, please reach out to us at:
Email: hello@giftedbox.ae
Gifted Box FZE, Building C1, Ajman Free Zone, United Arab Emirates
These Terms and Conditions (“Terms of Sale”) set out the agreement under which products are sold to you as a customer (“you”, “your”) on www.giftedbox.ae (the “Site”).
The Site is owned and operated by Gifted Box FZE, registered in the Ajman Free Zone, Building C, United Arab Emirates (“we”, “our”, or “us”).
By placing an order on our Site, you agree to be bound by these Terms with immediate effect. Please read them carefully before completing your purchase.
⸻
2. Company Legal Status
1. Every product sold through our website is supplied directly by Gifted Box FZE.
2. Your order is confirmed only once you receive written notification (via email or) of acceptance from us. If your order cannot be processed, we will notify you and will not charge you for the item.
3. By placing an order, you authorize us or our payment processing partners to handle your credit/debit card information for the total amount of your purchase.
4. We accept payments via credit/debit card and cash on delivery (COD).
5. To process online payments, we may be required to create an account for you with our third-party payment providers. By placing an order, you authorize us to do so on your behalf.
6. Gifted Box FZE is a legally registered entity in the United Arab Emirates.
⸻
3. Accuracy of Information
1. All product information and descriptions are published in good faith. However, Gifted Box FZE does not guarantee that all details are fully accurate, complete, or up to date.
2. While we make regular updates, occasional errors or delays in product descriptions, pricing, or policies may occur. We are not liable for any inaccuracies that may result.
⸻
4. Account Responsibility
1. When you create an account on our Site, you are responsible for keeping your username and password secure.
2. You are liable for all activity that occurs under your account.
3. If you believe your login credentials have been compromised, please notify us immediately so we can take appropriate action.
⸻
5. Website and Policy Updates
1. We may modify, correct, or update our website content or policies at any time without prior notice.
2. We also reserve the right to suspend or discontinue any part of our website or services.
3. These Terms apply as they appear at the time of your use of the Site.
⸻
6. Product Pricing and Availability
1. Prices, product availability, and service offerings are subject to change without notice.
2. Gifted Box FZE reserves the right to modify or discontinue products or services without liability to any third party.
⸻
7. Privacy Policy
1. We respect your privacy. Any personal information you share with us — such as your name, address, email, and payment details — is handled securely and confidentially.
2. We collect personal data to process your order efficiently and to improve our customer experience.
3. Your data will never be shared or sold to third parties for marketing purposes.
4. Our website may use cookies and analytic tools to enhance performance and understand visitor behavior. You can disable cookies at any time in your browser settings.
5. We may contact you via email about product updates or promotions. You may unsubscribe at any time.
6. We use advanced data protection measures, including encryption, secure servers, and firewalls, to keep your information safe.
7. Updates to our Privacy Policy will be posted on this page and will take effect immediately upon publication.
⸻
8. Order Cancellations
1. You may cancel or modify your order any time before shipment by emailing hello@giftedbox.ae with your order number.
2. Once shipped, cancellations cannot be guaranteed.
3. Gifted Box FZE reserves the right to cancel orders for reasons including stock unavailability, pricing errors, or delivery issues. In such cases, you will be notified promptly.
⸻
9. Returns & Exchanges
Certain products are non-returnable for hygiene or safety reasons, including but not limited to:
• Food and beverages
• Personal care or hygiene items
• Customized or personalized products
• Items that have been used, damaged, or are not in their original packaging
Refunds will be processed as follows:
• For cash on delivery orders: refunds will be credited to your account wallet.
• For card payments: refunds will be issued to the same payment method or, at your choice, to your account wallet.
⸻
10. Contact Us
If you have any questions about these Terms, please reach out to us at:
Email: hello@giftedbox.ae
Gifted Box FZE, Building C1, Ajman Free Zone, United Arab Emirates
Terms & Conditions
